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| Account and Registration |
How can I create my account ? |
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You can register and create your account in one easy step.
click here to go to the registration page , complete all the
required information, and your account will be registered instantly. |
| How can I change my account information ? |
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| Go to "My Account" and log in ,
then go to "Change Account Information". You cannot change
your name , However , if you misspelled your name , please
contact us. |
| How can I change my password ? |
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| You can change your password by going to "My account" , and after you log in , go to "Change my password". |
| What if I forgot my password ? |
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| If you forgot/lost your password, Please
click here and we will send it to your email. |
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| EasyCall |
| What is EasyCall ? |
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| EasyCall is a new service from SAcards, it lets you make calls any time with out ever entering a PIN number. It's a great way to make calls at anytime. |
| How does it work ? |
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| When you sign up for EasyCall , we let you register up to five numbers from which you can call without entering any pin number. This is useful so you can register
all your family numbers in one account. After that , you
can call the access number listed in the EasyCall page
and you are ready to go. |
| What is Speed Dial ? |
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| Speed Dial is a free service you can setup in your EasyCall account. it lets you register up to 9 different numbers. It elements the need for entering
the destination number for the numbers you frequently
call, just dial the access number , and the id associated with your number and we connect you to your destination. It's a great time saver, and best of all, you can manage your numbers online at no additional cost ! |
| What is Auto Recharge ? |
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| Auto Recharge ensure that you never run out of balance. When reaching certain limit you can specify at your account page , it automatically recharges your account using the credit card you have on file. You can always enable/disable Auto Recharge when you login to your account..
Auto Recharge is coming soon ! |
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| Reward Points |
| What are Reward Points ? |
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| Reward Points are a new way to reward our loyal customers. You can get free
EasyCall minutes by using your points.
You can use your points any time form your account page. |
| How does the point system work ? |
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| For every dollar you spend on Phone Cards or EasyCall , you will get 10 points. Points can be redeemed later for free
EasyCall minutes |
| How can I increase my points ? |
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| If you spend a $50 for one order 50% more points , which means you will get 750 points instead of 500 . Also, when you spend $100 for one order , you will double your points , you will get 2000 points instead of 1000. |
| How can I redeem my points ? |
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| You can redeem your points online. you will see a link under "My Account"
which says "Reward Points" |
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| My Account |
| How can I view my order history ? |
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| You can view your order history by either going to "My Account" and you will find order history in the menu. |
| How can
I update my billing information ? |
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| Go to "My Account" , and after you log in , you can change your billing address under "Change account information" , and you can add/edit your credit card information under " Credit Card Information" in "My Account" page. |
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| Phone Cards |
| I placed an order and
I didn't receive my pin yet ? |
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| First order might takes up to 24 hours , all future orders will be approved instantly. If you did not receive your order after 24 hours , please
contact us. |
| My order status is pending. Why ? |
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| If this is your first order , we might need to verify some information. Until your information is verified your order will remain pending. All orders are usually approved within 24 hours . After your first order is approved , all your future orders will be approved instantly. |
| Why some cards have less minutes than announced ? |
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| Some phone cards have taxes and connection fees that reduce the total number of minutes available. Some cards are Guaranteed, which means it will give you exactly the same number of minutes as announced.
For example , EasyCall Gold |
| What is the best card ? |
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| This depends on your needs. Some cards have better rates for certain city than others , Generally , 3
minutes billing cards are good for one-time long calls , while 1 minute billing cards are good anytime |
| How can I use my card ? |
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| All phone cards have an access number , and a pin number. After you buy the card ,you will see in the order history or in the email both information. First, you will need to call the access number , and then enter your PIN . You will then be able to call . If you want to call inside the United Stats , please dial 1 and then your number. If you want to make an international call , please dial 011 and then your number.eg 011966505300000. |
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